Return to Repayment Outreach Proactive outreach to remind student loan borrowers of resuming repayments. Reach out to your borrowers to offer information and answer critical questions related to the CARES Act and student loan legislation so they can successfully resume repayment. Early Engagement Equals A Better Outcome Proactive outreach to borrowers to remind them of resuming repayments and determining if there are any additional challenges that will put them on the right track for successfully fulfilling their repayment obligations without falling behind. Personalized Contact Through a variety of methods, Inceptia counselors will reach out to your student borrowers to remind them of the resuming payments and answer any questions they may have. Thoughtful Counseling Our highly-trained counselors have a deep concentration of loan repayment and soft skills training to help student borrowers understand their repayment requirements and determine their next best steps for their financial situation and changes that have occurred since repayment was suspended. Reporting Keep track of students contacted and how with easily accessible reports on number of contacts sent by each method, open rate and if contact was made. Preparing Your Office for Repayment On-Demand Webinar Reengaging Student Borrowers: Starting over for the best possible outcome. Repayment Toolkit Take advantage of these free resources to share with students and families to help them enter repayment with a better understanding of their next steps and options. Beyond Exit Counseling Getting to Know Student Loans Repayment Rescue Student Loan Forgiveness & Consolidation A New Set of Repayment Challenges Visit the Managing Your CDR e-guide to learn more about the key impacts of resuming repayment and how to help borrowers prepare. Talk to us We'd love to answer any questions you may have and provide assistance with a demo or other information. Request a demo Request a product sheet Ask a question First Name * Last Name * Title * Organization/Institution * Email * Phone State * --None-- AK AL AR AZ CA CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA RI SC SD TN TX UT VA VT WA WI WV WY Message * Required fields Find my representative