Student Loan Assistance Federal Student Loan Repayment Program for Federal Employees The federal student loan repayment program permits federal agencies to repay federal student loans as a recruitment or retention incentive for candidates or current employees of that agency. For more information, visit the U.S. Office of Personnel Management’s website. Should you discover that your federal student loan is delinquent, contact the Inceptia Outreach Team to visit with a trained counselor at 855.471.1615 to learn of repayment options to help you get back on-track.